1. Booking Confirmation: An advance payment is required to confirm the booking.
2. Unused Services: No refund or exchange is provided for unused accommodation, missed meals, transportation or sightseeing.
3. Hotel Allocation: Hotels are allocated according to availability and the category stated in the booking voucher.
4. Tour Extensions: Extensions are subject to availability and charged on a pro-rata basis.
5. Personal Hotel Expenses: Room service, minibar purchases, snacks, telephone calls and other personal hotel expenses must be paid directly at checkout.
6. Travel and Accommodation Arrangements: Hotel, train and flight arrangements are tentative until confirmed. Similar alternatives may be arranged where required.
7. Ticket Availability: Train and flight tickets are subject to availability at the time of confirmation.
8. Tariffs and Taxes: Tariffs may change without prior notice. Government taxes apply as applicable.
9. Itinerary Changes: The schedule may be adjusted for traveller safety, comfort and wellbeing.
10. Circumstances Beyond Control: The organiser is not responsible for losses, injuries, delays, programme changes or additional expenses arising from natural hazards, transport breakdowns, accidents, fire, war, civil disturbances, strikes, theft, epidemics, weather conditions, medical emergencies, government restrictions or other circumstances beyond its control.