1. Booking Confirmation Booking is confirmed after receipt of the advance payment by the authorised representative at the office.
2. Unused Services No refund or exchange is provided for unused accommodation, missed meals, transportation, sightseeing or other unused services.
3. Accommodation Allocation Rooms are allocated according to availability and the category stated in the confirmation voucher.
4. Tour Extensions Extensions are subject to availability and charged on a pro-rata basis.
5. Personal Expenses Room service, minibar purchases, snacks, telephone calls and other personal hotel expenses must be paid directly at checkout.
6. Tentative Arrangements Hotel, train and flight arrangements remain tentative until confirmed. Similar alternatives may be arranged if the proposed services are unavailable.
7. Ticket Confirmation Flight and railway tickets are subject to availability at the time of confirmation.
8. Tariffs and Taxes Tariffs may change without prior notice. Government taxes apply as applicable.
9. Schedule Changes The itinerary may be adjusted for the safety, comfort and wellbeing of participants.
10. Circumstances Beyond Control The organiser is not responsible for losses, injuries, delays, programme changes or additional expenses arising from natural hazards, accidents, transport breakdowns, fire, war, civil disturbances, strikes, theft, epidemics, weather, medical emergencies, government restrictions or other circumstances beyond its control.
Quotation Validity: 14 days.